Role & responsibilities
- First point of contact for client engagement / escalation management
- Identify and work towards improvements projects resulting in process efficiencies
- Continuously drive process and quality improvements across the team
- Design technical specifications for RPA that meets the requirements and handled all the non functional requirements
- Drive E2E automation journey - Ideation, Development and Deployment
- Good communication skills to help understand and map out business processes.
- Experience of producing Process Description Documentation
- Thinks of solutions to solve problems and improve processes, not just look to automate as is processes.
- Experience of testing methodologies in relation to RPA technologies
- Should take responsibility for the Robotics solution delivery
- Develop and document RPA configuration best practices, configure new RPA processes and objects using core workflow principles that are efficient.
- Ability to present technical details to non-technical audiences.
- Lead the UiPath product lifecycle management including release planning, knowledge creation, used case documentation, product launch and post go-live support.
- Experience of developing end to end automations using low code open source BPM technologies
- Experience of using APIs to connect to data sources
- Good stakeholder managemen
RequirementsCertifications Preferred : - RPA UI Path UiRPA & Blue Prism AD01 and APD01 certification preferred.
- RPA UI Path UiARD & Blue Prism ASD01 certification would be an added advantage.
- Certified in Lean Six Sigma methodologies to green belt level
BenefitsWho we areSince 1994, Pole to Win has been providing outsourced Quality Assurance, Customer Experience and Localization Services to the Interactive Media, Internet of Things (IoT), Technology and e-Learning markets. Our service lines include Quality Assurance, Quality Engineering, Localization, Translation, Customer Experience, Talent Acquisition, Audio Production.
What we offer - Competitive compensation packages
- A vibrant and inclusive work environment
- Opportunity to work on exciting and innovative game projects.
- Dynamic and entrepreneurial culture
Our ValuesPole To Win's core values are imbued across our global organization: Reinforced by our actions and our attitudes. Echoed throughout our approach to our operations and our clients. Exemplified by our culture, and most of all, our people. We build people and their careers. We actively turn to teammates for counsel, inspiration, and diverse perspectives. Relationships are built on mutual respect. Personal and professional integrity is our guiding principle. We are honest, authentic, transparent, and ethically sound. Our primary goal is to advance our clients' businesses and their customers' satisfaction. We set the bar for generating imaginative and effective solutions for the most challenging problems. We move with speed and agility. We love what we do. We have unwavering loyalty to our DNA, our culture, our values, and ourselves.
Website Links: http://www.ptw-i.com
PTW | Leading QA, Localization & Player Support Company
