- Enforce intellectual property infringements, which will include types of counterfeit, copyright, trademark, and patent infringement
- Develop analytical and real-world insights aimed at finding suspected counterfeit items and deciding whether it is a counterfeit
- Support in executing both long- and short-term department objectives as it relates to online investigations
- Maintain an online reporting system and database to include grey market activity and counterfeit investigations
Policy Enforcement
- Monitor and own start-to-end process for investigating unauthorized resellers of RAM Mounts products across all 3rd party platforms
- Enforce Minimum Advertised Price (MAP) policies across all 3rd party platforms
- Assist in monthly data aggregation of distributor sell-through reports
- Own start-to-end process for communicating and enforcing RAM's Do Not Sell List
- Review, audit and approve associated Authorized Partner Policy documents
- Follow through with weekly cadence reports to distribution partners
Data Analysis and Reporting
- Compiling and writing reports of findings (counterfeit reporting, test buys, etc.)
Sales Support
- Manage 3P reseller book of business
Operations Support
- Finding new and innovative ways to better protect brand interests
- Identify and develop internal process improvements to improve individual and team throughput
Requirements - Bachelor's Degree (or equivalent work experience) preferred
- Previous knowledge of trademarks or intellectual property not required, but preferred
- 4+ year of ecommerce platform management a plus
Interpersonal Skills
- Team player with no ego, willing to roll up their sleeves where no task is too large or small
- High degree of curiosity, self-initiative, attention to detail, competency and motivation to find answers
- Skilled in logic and able to solve complex puzzles
- Comfort with the learning curve/constant change that comes with operating in the fast-moving, ever-changing world of ecommerce
- Able to wear many hats and can easily shift perspective; ability to easily and independently conform to shifting priorities, demands and timelines
- Ability to work on several projects simultaneously with demonstrated ability to prioritize tasks independently, agility in decision making, and able to produce accurate end-results in line with the bigger picture
- Demonstrated experience as an effective team member with integrity, maturity, and reliability; experience working in a team-oriented, collaborative environment is essential
- Responds well to questions and leadership direction
- Excellent verbal and written communication skills
Benefits - Competitive basic salary
- The opportunity to join a growing team
