You are using the web browser we don't support. Please upgrade or use a different browser to improve your experience.
"icon arrow top"

Senior QA Analyst


Jam City


San Francisco, United States

United States

QA and Localisation




Not Selected

Permanent | Full Time


As a leading mobile games developer, Jam City is looking to “level up” our talent. We’re on the hunt for innovators who consider themselves dynamic, collaborative and thrive in a fast-paced environment. 



Unlimited Vacation, Paid Sick Days & Holidays*

100% Employee Covered Medical, Dental, Vision Plan Base Plan*

Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More*

Catered Lunches & Well-stocked Kitchens

Onsite Gym & Wellness Activities (Yoga & Zumba)*

Happy Hours

Company Events


*Only applies to full-time positions.



We are looking for an experienced and passionate Senior QA Analyst who can help us identify and verify bugs in our mobile games. Your feedback will be key in the direction our products go and you will work side by side with the Development teams to ensure our games are of the highest quality! We are a fast paced and exciting work environment looking for exceptional individuals to join the team.

    • Enter issues found into our internal bug tracking database, escalate all critical issues to PMs and Lead Engineers & follow up on those entered.
    • Create test plans, testing guidelines and checklists for live & in development games.
    • Test the live products daily and report any issues.
    • Communicate actively with the game team to understand the features & content needing testing.
    • Ensure execution of platform and device technical requirements.
    • Work with Content Managers to proactively set up live game content testing.
    • Receive support emails from Community Managers and verify all user-reported issues.
    • Provide qualitative and quantitative reports to the team, including workflow issues & blockers.
    • 3+ years experience as a tester for games on mobile or web platforms.
    • A thorough understanding of standard development cycles and workflows for mobile gaming -- able to identify what’s shippable, and what’s not. 
    • Experience with Excel and/or Google Docs.
    • Familiarity with freemium social games.
    • Familiarity with bug tracking software (Jira, Unfuddle, Bugzilla, etc.) and software development tools (ex. Xcode).
    • Knowledge of the Apple or Android family of mobile devices.
    • Possesses strong leadership qualities, problem solving skills, and takes initiative. 
    • Must be detail oriented, well-organized and able to multi-task.
    • Excellent written and verbal communication skills.
    • Able to work in a team environment on your own.
    • Ability to organize both onsite and offshore QA testers around delivery deadlines.
    • A passion for gaming & a strong work ethic.
    • The ability to prioritize test cases accordingly.
    • Prior role as Lead or Assistant Lead tester experience for freemium social games. 
    • MySQL knowledge.
    • Graybox or Whitebox testing experience.
    • Bachelor's degree in Computer Science.


Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.


Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.


The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.


Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.

Keep Calm and waka waka...