Permanent | Full Time
Data Scientist - Data Engineer Player Support
We are looking for a talented and proactive Data Scientist with a background in Computer Science and a strong skillset in Python and SQL, to join our Player Support team located in our Barcelona office.
Your Role Within our Kingdom
You will be working with varied stakeholders in a fun, dynamic and fast-paced environment. You'll help us to further understand, model, predict, segment and retain our players and be part of a community of 100+ business intelligence & analytics experts. You will play a key role in the Technology team within the Player Support department to ensure the best performance of our product with the goal of providing the best support experience to our players. Specifically, you'll:
Provide on-going reporting and performance monitoring from multiple data sources on Player Support performance as well as player behaviour
Proactively look at ways to improve the performance of channels/tools to improve the service we provide to our players while driving efficienciesAssist on any integration and small configuration to our systems, such as exploiting external APIs and system automations
Develop and optimise Player Support ETL and data modelDevelop an analysis strategy and perform analysis of complex scenarios, both systematically and on a one-off basis
Carefully check, debug, and problem solve issues to ensure you deliver accurate and clear analysis and reports, even when confronted by subtle data complicationsTranslate business needs to technical requirements and implementation
Play a key role in the technology driven Player Support department at King
Skills to Create Thrills
There is plenty of scope at King for you to learn from your colleagues in the areas where you have less experience, and to share your own skills where you are stronger.
Software engineering skills, with a strong focus on Python and SQL, any other language is a plusExperience exploiting and integrating external services APIs
Experience designing and building ETLsBusiness Insight: The ability to understand the problems and issues our games and business wants to solve, and then defining the right data, analysis or interpretation to lead to the right recommendations and decisions
Communication: Designing good ways of communicating, visualising or reporting your results/analysis so they are clear and unambiguous to technical and non-technical audiencesStats: Understanding the basics of appropriate statistical or machine learning techniques
Knowledge of Google Cloud Platform and Docker is a plus
Other experience that might be helpful, but is not required, includes:
Familiarity with massive data sets and tools to deal with them (Hadoop/Hive/Impala etc)Experience in behavioural psychology/economics and experimental design
Experience in predictive analytics, segmentation, and related areasSkills with standard reporting tools such as QlikView/Tableau/etc.
Keep Calm and waka waka...