IT Generalist (Frankfurt office)

Job Type:
Areas of Expertise:
Technical and Customer Support
Mainland Europe
Zenimax Media Inc.
Job Ref:

IT Generalist (Frankfurt office)

Division: ZeniMax Europe (ZEL) | Department: | Location: , GB

We are looking for an IT Generalist based in our office in Frankfurt (Germany).  The ideal candidate will have a diverse skillset encompassing desktop, network, and systems administration. 

In this role, you will be working closely with local and global development and publishing offices within the ZeniMax family to serve onsite and remote users as well as local and remote servers, storage and networking.


  • Help manage local, wide-area and wireless networks spanning multiple sites on multiple continents
  • Help manage servers and services spanning multiple sites on multiple continents
  • Recommend additions and changes to information system standards, policies, and procedures
  • Ensure the stable and reliable connectivity of all LAN and WAN devices
  • Rapidly troubleshoot service outages
  • Effectively communicate technical information to IT and Network Operations staff members and other corporate-wide staff
  • Assist with the evaluation, purchase, and inventory of computer hardware, software, and communication products.
  • Provide monitoring, disaster recovery, and network hardware support
  • Maintain up-to-date, detailed documentation of network and server environments
  • Mentor novice systems administrators or operators
  • Assist in the deployment of local IT hardware such as servers, switches, desktop PCs, etc.


  • More than four years of previous network and systems administration experience in a medium to large production environment
  • Strong interpersonal and communication skills; capable of writing proposals or papers, acting as a vendor liaison and liaising with upper management
  • Ability to solve problems quickly and automate processes where needed
  • Strong organizational skills and the ability to quickly assess and prioritize
  • Ability to be productive while working alone and while working with multiple remote teams
  • A solid understanding of networking and systems protocols and principles
  • Cisco experience
  • Microsoft server 2008-2016 experience
  • Microsoft Windows 7 and Windows 10
  • LAN/WAN routing protocols
  • Designing and securing wireless networks
  • Open-source monitoring solutions

Desired Skills:

  • Office 365 and Azure experience
  • Cisco CCNP
  • Perforce
  • NetApp
  • TCP Accelerators (Riverbed)
  • Security devices (IPS/IDS)
  • Video and VoIP systems
  • SCCM and/or other patch management technologies
  • VMware experience


How to Apply

To apply for this position you will be redirected to the job submission form at, our third-party applicant tracking system. While is not hosted by ZeniMax Media and does not fall under our Privacy Policy, only employees of our Human Resources department will be able to view your submitted information. Information collected via the job submission form is subject to’s privacy policy.

Contact Details:
Zenimax Media Inc.
Tel: (301)-948-2200
Fax: (301) 926-8010
Contact: Recruitment Team

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