Community Manager (f/m)

Job Type:
Permanent
Areas of Expertise:
Community Management
Region:
Mainland Europe
Area:
Germany
City:
Munich
Posted:
21-Apr-18
Company:
Travian Games GmbH
Job Ref:
1723530032


We are looking for new colleagues to provide service for the German and French Community remotely from home for our game Shroud of the Avatar.

-You are our direct link between the players and the game teams
-You monitor and moderate player discussions on several official Community platforms and social media
-You apply our internal moderation guidelines and cooperate with voluntary moderators and other CMs to maintain the Community platforms as friendly environments
-You pro-actively plan and execute regular events to engage the Community
-You actively onboard and retain new players and address their questions, issues and concerns
-You build sustainable and positive relationships of trust with our players and key-influencers
-You keep our players informed about game updates, events and other important news
-You provide regular feedback to the SotA publishing team on Community sentiment, trends, ideas and needs

Skills

-You have experience in moderating online Communities
-You are a passionate gamer, ideally experienced with MMORPGs. Experience with Richard Garriott Games and the Ultima legacy is a plus
-You have the ability to maintain a positive and professional attitude in all interactions
-You are a team player with a high level of independence, self-organization and collaborative personality
-You have excellent written and verbal communication skills in your assigned language (German or French) and in English

Contact Details:
Travian Games GmbH
Tel: +49 (0) 89 32 49 15-
Contact: Carola Knerr
Email:

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