Internal Community Manager German/English (m/f)

Job Type:
Permanent
Areas of Expertise:
Community Management
Region:
Mainland Europe
Area:
Germany
City:
Karlsruhe
Posted:
13-Nov-17
Company:
Gameforge AG
Job Ref:
1908117175


You are the megaphone for the community and represent the feelings, opinions and viewpoints of your player community to the product team.
Tasks to inspire:

• Work closely with the community managers of the other languages to develop and implement the community management strategy
• Support and coordination of volunteer teams
• Processing of support requests
• Contact for writing news, newsletters and similar information texts
• Support the community on social media platforms such as Facebook, Twitter, and Forums
• Conception and implementation of multimedial communication measures (for example, audio and video podcasts)
• Conception and realization of competitions and events, both in-game and on the website of the game
• Support for fan and guild sides as well as contact set-up and maintenance
• Representation of the game at international trade fairs and events
• Ensuring the information exchange between the community and the product team

Qualifications to convince:

• At least two years of professional experience in the community management of an MMORPG or comparable professional experience
• Enthusiasm for and extensive experience with MMORPGs
• Very good knowledge of the handling of current software such as MS Office
• Excellent German and English skills both written and spoken
• Good knowledge of community and social media tools (Facebook, Twitter, forums, etc.)
• Availability, flexibility, organization
• Communication and cooperation strength
• Knowledge of other languages, such as Spanish, French, Italian, Turkish, Polish is advantageous

A company to connect:

• A relaxed and mutually respectful environment
• Great transport connections to the motorway and public transportation
• The ability to be flexible with working hours
• The informality of a start-up combined with 10 years' experience in the industry
• The chance to mould your own working environment

About Gameforge

With more than 20 titles and over 450 million registered players, Gameforge is the leading provider of free-to-play massively multiplayer online games (MMOs) in the western hemisphere. Headquartered in Karlsruhe, Germany, the group offers its games in more than 75 countries. Their portfolio includes a bundle of established gaming industry brands, including client-based titles such as award-winning role-playing game AION Free-to-Play and TERA as well as Europe's most successful MMO, Metin2. In future, the varied offering will be expanded by action-rich Anime MMORPG SoulWorker; Popular browser-based games such as OGame and Ikariam complete their offering. More information available at http://corporate.gameforge.com/ .

Contact Details:
Gameforge AG
Tel: +49 721 354 808 244
Contact: Recruiting Office
Email:

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