Research Manager

Job Type:
Areas of Expertise:
Business Operations
South East UK
Job Ref:
Research Manager

Research Manager


Strategy & Business Development







More information about this job


Jagex has grown organically to become one of the most successful PC online games studio in the world. The company is now looking to expand its portfolio of games to new platforms, geographies and distribution models, all of which will be highly data driven, backed by robust industry and player research.  
The research manager will be a key member of the strategy team and spearhead market and player research of Jagex. This individual will also work very closely with the studio’s games development team, marketing department and data sciences team to inform the development process 
In return you’ll receive a competitive salary, options for a sponsored gym membership, dental plan, private health care, flexible working, cycle repair, free parking and fresh fruit delivered to your team every day.


We also have a full bean style coffee machines that provide hot drinks throughout the day for free.

Expect to be invited to team events once a quarter as well as company-wide parties to celebrate our successes.

The successful applicants will be able to enjoy our newly refurbished office which includes contemporary break out areas, gaming zones, high tech meeting rooms, a huge Atrium with tiered seating and our very own private bar.


Main Duties and Responsibilities:
Collaborate with stakeholders to understand goals and gather research requirements
Select appropriate research methodologies, design test plans using appropriate methodology to meet objectives
Construct, organize and execute studies designed to answer business, development and usability questions
Write up reports on the analysis and come up with impactful recommendations grounded in data
Manage external projects as required, including scoping the research and defining research methodology or briefing an outsourced research coordinator 
Source the most appropriate external research agencies for specific research projects, using an outsourced research coordinator where appropriate, ensuring these are delivered on time and to the required standard/specification.
Identify and use the most optimal data visualization methods to present findings
Communicate the results to stakeholders through various means
Desired Skills:
Gamer at heart who is deeply passionate about the industry.
Knowledge of mobile and free-to-play games market and design trends, and experience in game design a plus. 
Experience in player research, user testing, survey studies, product management or other related market research field, with a deep.understanding of user and market research methodologies. 
Strong research and experimental design background, including knowledge of various quantitative and qualitative analysis methods
Extensive knowledge of MS Office.

Knowledge in SQL a plus.
Sc or B.Sc in Computer Science, Psychology, Statistics, Mathematics or Human-Computer Interaction, Game Design or related field. 

Pro-activity when formulating research questions
Organization skills and ability to work under pressure
Ability to innovate and determine strategies when sending out reports, graphics and representations of statistical data


Corporate Responsibilities:
To behave at all times in a professional manner, maintaining a positive and conscientious work ethic whilst also demonstrating initiative and determination to get the job done.
To work effectively with colleagues both within the immediate team and across the company whenever necessary.
To demonstrate a willingness to adapt to the evolving environment of the company, teams and work requirements.
Drive to learn, grown and improve their current skill set and that of the function.

Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.


Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.

Contact Details:
Tel: .
Contact: The Recruitment Team

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