Community Engagement Manager (113786)

Job Type:
Areas of Expertise:
Community Management
South East UK
Job Ref:

Community Engagement Manager (113786)

Requisition ID 113786 - Posted 08/17/2017 - Regular - Global Publishing - Europe - Marketing - Guildford - Surrey - United Kingdom - Europe

We are EA

We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.


The Challenge Ahead:


EA are currently seeking a Community Engagement Manager. Reporting to the Senior Marketing & Communications Manager, you will be responsible for engaging and building loyalty with EA’s communities, igniting social advocacy at scale with local relevancy with local players, communities and influencers within the territory.


What a Community Engagement Manager does at EA:


  • Partners with the Regional Marketing Manager (RMM) in development of the Community component of the Country Marketing Plans
  • Works with the relevant social and communications agency, to support local contribution to plan and execution thereafter
  • Responsible for executing local Community plan, within the framework of the overall Country Marketing Plan and global strategies
  • Manages and moderate’s local owned and community channels while stimulating the right conversations
  • Works with 1st parties and partner channels on surfacing relevant social content into their channels
  • Curates content for local executions, including both EA and user-generated content
  • Creates local content if commissioned by overall strategy
  • Identifies key influencers, completes outreach activities and maintain relationships
  • Executes global game changer programmes in-market
  • Collects qualitative insights and surface to the RMMs and appropriate Cross Functional Teams
  • Acts as the local lead for Competitive Gaming Division, including associated channel execution


The next great EA Community Engagement Manager also needs:


  • Passion for video games and the entertainment industry
  • Fluent English
  • Local language and culture competency
  • In-depth and practical knowledge of social media platforms
  • Excellent writing and language skills
  • Capable to build relationship with key partners
  • Experience in managing social media agencies
  • Strong communication skills with ability to work in a multinational and diverse market environments
  • Strong ability for team cooperation and working with remote cross functional teams


What’s in it for you? Glad you asked!


  • Competitive salary plus annual bonus scheme
  • Central location in Guildford (5 minutes from main train station)
  • Private medical insurance & dental care
  • Pension scheme
  • Life insurance
  • Stock plans
  • Free onsite gym
  • Employee discounts
  • Rail season ticket loan
  • Annual game points and digital download allowance
  • Brand new onsite café
  • 25 days holiday (including 3 days company shutdown days between Christmas & New Year)
  • Two annual staff parties (Summer & Christmas)
  • Casual dress code
  • Games Area

Contact Details:
Tel: 01483 463415
Contact: The Recruitment Team

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