Retail Operations Executive

Job Type:
Areas of Expertise:
South East UK
Dovetail Games
Job Ref:

Role: Retail Operations Executive

Team: Publishing

Location: Historic Dockyard, Chatham, UK

At Dovetail Games we are passionate about empowering our people to build beautiful worlds, create breath-taking games and do the best work of their career.   We are growing fast, developing our games using cutting edge technology and across multiple platforms, and we have big ambitions to become the Number 1 Simulation Entertainment Company in the World.

To help achieve this ambition, we are looking for a Retail Operations Executive to manage all digital product releases so we achieve and exceed revenue targets, and hit all release date goals.  Reporting into the Retail Manager, you'll ideally be experienced in digital sales and have a keen interest in video games.


  • Responsible for management of 3rd party digital retailers including verbal, written and face to face communications
  • Evaluating and increasing revenue across all 3rd party retailers by adding games / DLC to their digital stores, recommending improvements to merchandising and/or sales strategy and ensuring brand quality across all platforms
  • Delivering and coordinating 3rd party retail promotions to ensure Steam and other sales websites feature accurate pricing
  • Supporting the team in all retail areas and responsible for general sales and admin duties
  • Working with the Accounts dept. to ensure payments are received in a timely manner
  • Working with other members of the team to work towards and deliver sales objectives and revenue targets
  • Updating product catalogues across retail channels on a weekly basis
  • Maintaining business relationships with physical and digital retailers

What we look for in you:

  • Digital sales operational experience
  • Experience communicating to suppliers
  • Strong time management skills
  • Strong attention to detail
  • Sales management experience is desirable
  • Experience working in the gaming community is desirable

Why work for us?

  • Recently announced in the Sunday Times Tech Track 100
  • Winners of the KEiBA 2015 Technology Business of the Year
  • Developing games across multiple platforms using cutting edge technology
  • 23 days holiday + 8 days statutory holiday
  • Excellent work-life balance
  • Pension scheme
  • Childcare vouchers
  • Eye-care vouchers
  • Free parking
  • Regular social and sporting activities

We are committed to promoting equal opportunities and diversity, and all applicants will be considered on their merit, qualifications, competence and talent regardless of any protected characteristics. However, we are currently unable to employ anyone who does not have the legal right to live and work in the UK. 

Contact Details:
Dovetail Games
Tel: 01634890026
Contact: Rob Murray - Talent Attraction Manager

You may return to your current search results by clicking here.

Latest Job Listings