Senior IT Technician (Microsoft Certified) - SUMO SHEFFIELD

Job Type:
Areas of Expertise:
Technical and Customer Support
North East UK
Sumo Digital Ltd.
Job Ref:

About Sumo

Sumo Digital is one of the UK's most prolific and secure independent game developers with a talented team of over 230 staff currently based in Sheffield. A second UK studio in Nottingham has recently opened with many fantastic new opportunities on the horizon.

Since our inception in 2003 we have had a had a string of successful titles across all gaming platforms for partners that include Microsoft, SEGA, Sony, Disney and many more.

Our most recent successes include Forza Horizon 2 (Xbox 360), LittleBigPlanet 3 (PlayStation 4, and PlayStation 3) and Disney Infinity 3.0 Toy Box Speedway (multi-platform). We are also incredibly proud to be working on the highly anticipated Crackdown 3 (Xbox One) and Dead Island 2 (multi-platform) plus several other exciting but yet unannounced projects.

2017 will be Sumo’s biggest and best year ever. Come and be part of it.
Role and Purpose

Due to expansion we are looking to recruit a Senior IT Technician at our busy Sheffield studio.

Reporting to the IT Director, responsibilities will include the maintenance of the company servers, improvement of the group network infrastructure and assisting with the day-to-day maintenance of over 350 workstations. This role offers excellent potential for further training and the opportunity to work in a highly creative and fast-paced videogame development studio. The role will involve out of hours support when required.

Skills Experience and Qualifications

Excellent knowledge of Microsoft Servers and Windows Operating Systems
Microsoft Exchange 2013
Microsoft Certification (MCSA, MCTS, MCITP) is essential.
Advanced knowledge of Active Directory, DHCP, DNS
Full exposure to VMware
Linux operating systems specifically Redhat/CentOs
Working competency of Veeam and Backup Solutions such as Backup exec
An understanding of Lync/Skype for Business
Knowledge of Cisco Call Manager
A good understanding and working competency of SharePoint 2013
Good knowledge and a solid understanding of Apple Mac
Good communication skills and the ability to quickly deal with SLA’s
Customer problems and queries in a Windows and Apple Mac mixed environment
Knowledge of Backup Solutions such as Backup exec
Ability to provide Microsoft Office and printer support
Working knowledge of centralized anti-virus servers such as McAfee, Forefront, TMG etc.
Full driving licence is essential

Any knowledge of Alienbrain, Perforce, SVN and other Asset management software
Knowledge of Microsoft TFS, Confluence, Teamcity and any other bug tracking software
An understanding and basic use of SQL
Knowledge of Microsoft SCCM
CCNA Certification would be beneficial
Configuration of Routers, Switches, Network-Layout and Topology
Excellent Knowledge of VPNs and remote access, WAN links, MPLS
Any experience of dev kits or development tools for the PlayStation, Xbox or Wii platforms would be extremely beneficial.
Autodesk and Adobe products (Photoshop, 3ds Max, Maya and Illustrator)
Other certifications such as ITIL are also welcomed

What We Offer

We offer a super benefits package including generous holidays, flexitime and excellent employee benefits. Further perks include our legendry annual Sumo Big Day Out, plus epic Christmas parties, money on your birthday, on site free gym and free fruit for everyone! Our new, regular studio Game Jams are a highlight - staff spend a full day developing and pitching their own game ideas for possible development by Sumo.

Our environment is relaxed, friendly and built upon the basis of every team member having the opportunity to shine and have a realisable input into the games we create. We are a very happy ship with lots of incredibly nice people that partake in shared interest groups, lunchtime clubs, charity fundraising events and lots of socialising.

We are proud to be located in Sheffield, just off J34 of the M1 offering easy road and rail access from Leeds, Manchester and the Midlands. Sheffield itself enjoys wealth of facilities including world class sporting facilities, stunning theatres and galleries, shopping, restaurants and incredible parks and green spaces - all on the doorstep of the beautiful Peak District National Park. We love it here.

Contact Details:
Sumo Digital Ltd.
Tel: 0114 2426766
Contact: Rebecca Askham

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