CCP is looking for an enthusiastic and customer service oriented individual to apply to our Reykjavík office for the position of Game Master to work on the popular and ground-breaking EVE Universe.
As a Game Master, you will have the responsibility of helping individual players via our support ticket system as well as be responsible for the general function of many aspects of our online worlds. The CCP Customer service program is an excellent opportunity for those who want to get involved with a game company, or plan on expanding their talents in customer service. Additionally, as our offices are continually growing and expanding, we welcome chances for further advancement of high-potential employees. Our company offers excellent benefits, competitive salaries, and a phenomenal work environment with the opportunity to meet interesting and talented colleagues both locally and abroad.
Core Responsibilities include helping EVE online players with:

  • Starting the game
  • Account problems
  • In-game issues
  • Community relations
  • Game client issues
  • Testing
    • Issues with game services and products
    • Liaising with developer groups
    • Live monitoring & testing
  •  Other tasks as they come up.

Required Experience/Skills:

  • An interest in video games and an operating knowledge of computers is essential.
  • Customer Support experience
  • Punctuality, a strong work ethic and a mature outlook is a must.
  • Excellent written English.

About CCP

CCP was founded in 1997 in Reykjavik, Iceland. With the launch of EVE Online in May 2003, CCP established itself as one of the most innovative companies in interactive entertainment, winning numerous awards and receiving critical acclaim worldwide. Since then, CCP has dedicated itself to the development of cutting edge games. CCP is founded on the principle of pushing the envelope and breaking new ground on all levels. Nowhere is this more evident than in our pioneering work in virtual reality, which we think will play an increasingly important role in gaming, and beyond, in the years to come. At CCP we see games as virtual realities. They are about creating experiences unattainable in any other form of media. A virtual reality is about true human interaction and true human emotions in a living and evolving world.
CCP encourages respect, dialog, interaction and cooperation between its employees and players on a deeper level than is common at other game companies. Through this, CCP improves the quality of its products and creates an inspiring and challenging environment for talent to thrive.

Home of the EVE Online development team, Reykjavik is called the “coolest” destination on earth, but the chilliest thing about Iceland is really its name
In January the temperature is usually warmer than in New York and apart from a few blizzards, the rest of the year is temperate and relatively mild. Reykjavik is the world's northernmost capital and the center of Iceland's thriving cultural and economic life. Although not a large city, it offers everything that a cosmopolitan capital prides itself in. There are a wide variety of restaurants in Reykjavik, and no doubt everyone can find something to suit his/her taste. The assortment of cafés and pubs is tremendous, and Reykjavik has become famous for its extreme nightlife. CCP is dedicated to create and maintain a culture of equality.

Contact Details:
CCP Games - Iceland
Tel: (+354) 540 9100
Fax: (+354) 540 9198
Contact: The Recruitment Team

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