NOC Systems Administrator - Online Studios

Job Type:
Permanent
Areas of Expertise:
Technical and Customer Support
Region:
USA
Area:
Maryland
City:
Hunt Valley
Posted:
18-Nov-16
Company:
Zenimax Media Inc.
Job Ref:

Bethesda Softworks is looking for an experienced NOC Systems Administrator for our global support team in a 24/7/365 environment. Will have a high sense of urgency and passion for fighting fires! As the front line supporting online gaming experiences your mission will be to ensure games are up, and if there is a problem, that it gets resolved as soon as possible. You will be the center of incident communications and key to the success of the games. The NOC will coordinate several parties to ensure problems are avoided if possible or addressed quickly. This position will not only be focused on outages as there will be several opportunities to assist the engineering teams with projects. These opportunities are valuable in developing our NOC System Administrators and preparing them for their next position within the company. You will keep the environment running by working with vendors and onsite staff to keep the servers/games running.

This opening is for our overnight shift so ideal candidates must be proven self-starters and willing to work off hours.

Responsibilities:
Trouble shoot any computer or technical issues
Support a large Linux environment with hundreds of servers spanning across multiple datacenters across the globe
Maintain server class machines and associated infrastructure

You:
Have a minimum of 1 years’ experience with Linux systems administration
Have a minimum of 1 year of NOC or help desk experience
Are self-motivated, organized and teamwork oriented
Are customer focused and communicate well with others

It’s a plus if you also have:
MMO gaming experience
Familiarity with ITIL best practice concepts
Experience supporting virtual environments and working with monitoring and ticketing systems

Contact Details:
Zenimax Media Inc.
Tel: (301)-948-2200
Fax: (301) 926-8010
Contact: Recruitment Team
Email:

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