German Speaking Credit Controller

Job Type:
Areas of Expertise:
Business Operations, QA and Localisation
South East UK
Guildford, Surrey
Job Ref:

We are EA
We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

The Challenge Ahead:

As the German speaking Credit Controller you will be responsible for ensuring that all customer accounts are up to date and reconciled, and that all payments are received according to terms and forecast. Maintain a clean Debt ledger for management review on a monthly basis, liaise with other functional areas of the business (Sales / Operations) and other Finance locations to ensure that all customer queries are resolved in a full and timely manner, therefore encouraging productive relationships to help maximise cash collection and settlement.

What a Credit Controller does at EA:

-Credit control duties for Major Blue Chip clients.
-Customer query resolution – working closely with both the Sales and Operations teams.
-Issuing invoices and statements releasing orders and collecting/chasing cash
-Manage cash posting and allocation process
-Customer account reconciliations.
-Manage monthly closing and reporting process
-Credit limit reviews
-Manage new customer accounts set up
-Credit assessment of customers
-Liaising with the credit insurers
-Filing of insurance policy documents
-Raising manual invoices and credits as and when required
-Mid & end of month payment clarifications
-Updating credit limits
-Updating existing spreadsheets
-Customer guarantees – ensuring all are up to date and renewed when necessary
-Adherence to existing Service Level Agreements
-Employees are required to carry out such other duties as may reasonably be requested.

The next great EA Credit Controller also needs:

-Fluent in German & English is mandatory
-Previous experience in a credit control role
-Ability to read and understand Financial Reports
-Experience of large business and financial systems – ideally Oracle R12
-Sound understanding of a modern Credit Department and the relations involved with the Sales and Operation functions
-Effective communicator
-Proficient user of Microsoft Excel
-High attention to detail
-Ability to work to tight deadlines
-Able to work autonomously
-Professional and diligent, persistent and assertive when dealing with internal and external customers
-Well organised and methodical
-Keen to learn and develop skills quickly
-Good eye for detail and keenness to reconcile
-Key customer relationship management
-A passion for video games is a plus

What’s in it for you? Glad you asked!

-Competitive salary plus annual bonus scheme
-Central location in Guildford (5 minutes from main train station)
-Private medical insurance & dental care
-Pension scheme
-Life insurance
-Stock plans
-Free onsite gym
-Employee discounts
-Rail season ticket loan
-Annual game points and digital download allowance
-Brand new onsite café
-25 days holiday (including 3 days company shutdown days between Christmas & New Year)
-Two annual staff parties (Summer & Christmas)
-Casual dress code

Contact Details:
Tel: 01483 463415
Contact: The Recruitment Team

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