System Administrator

Job Type:
Areas of Expertise:
Business Operations, Technical and Customer Support
Eidos Montreal
Job Ref:

Eidos-Montréal represents the continuing evolution of an extraordinary enterprise. We remain true to our founding ethos: to assert ourselves as a studio the most talented developers and testers from all over the world want to call home. Nearing its fifth anniversary, the studio continues to progress with an ever-expanding community of diverse and talented individuals and with the advent of a third exciting project.

Our studio is all about the talented people who work here, and in recognition we have tried to create an exceptional environment to allow free thinking and creativity to flourish!

Job Summary: Administer all technical aspects of the company’s web and online gaming cloud infrastructure throughout the business with a strong focus on service delivery and data processing

Key deliverables :
  • Administer and manage the web and online gaming server environment globally
  • Work alongside the system administrators located at other sites
  • Develop and maintain system automation and management tools
  • Monitor online services and take necessary actions to ensure SLAs are met or exceeded
  • Manage public and private cloud infrastructure
  • Create system, process and workflow documentations
  • Provide technical support towards all aspect of the infrastructure and help developers in debugging, troubleshooting and optimizing online software components and tools
  • Work with agile delivery teams to ensure build management, automated testing and software deployment
  • Work closely with hosting companies and datacentres to improve the service delivery throughout the business
  • Take proactive approach in identifying and alleviating capacity planning issues and bottlenecks, forecast resource requirements
  • Provide high quality support of the infrastructure and liaise with the other 3rd level support teams regarding networking, server and storage issues
  • Monitor system health and security
  • Script, manage, configure and tailor monitoring solutions and respond to incidents
Key stakeholders :
Global IT director, Head of IT operations, OID Technical Manager, Live team coordinators/managers, development teams

Knowledge & experience :

Essential : 
Working in cloud environment

Proven experience in working in IT technical support and experience in supporting private or public cloud infrastructures, virtualized systems

Strong Linux system administration background

System automization experience regarding deployment and configuration management.

Software development experience

Hands-on experience with more of the following server components: apache, nginx, mysql, postgres, mongo, haproxy

Experience in designing/managing highly available systems, distributed systems, clustering

Managing monitoring and alerting systems, central logging, log analytics, backup and archive solutions

Service orchestration experience

Desirable :
Linux certificates Ubuntu/RedHat

Active involvement in cloud auto-scaling solution development

Experience in continuous integration/continuous delivery

Docker container build and management

In-depth Puppet/Chef/Ansible knowledge

Hybrid cloud experience with scale out to AWS, RackSpace, Azure or other public cloud.

Experience with enterprise grade load balancing solutions

Developing backup and archive strategies, disaster recover response plans

Working with high traffic web applications and dynamic scaling

Experience with any of nagios, zabbix, logicmonitor, observer, cacti, munin, logstash, syslog-ng, greylog

Involvement in deploying juju, maas, cobbler or other provisioning solutions

OpenStack installation and management experience

Competencies, skills & attributes ::
Competent programming or scripting background in one or more of the following languages: bash, php, python, trafficscript, tcl, javascript, perl

Solid networking background and experience with network troubleshooting

Security driven mind-set and approach towards all problems and every part of the infrastructure

Interest in working towards a high quality, finding the right solutions, following best practices

Strong focus on business outcomes and a service provider attitude

Web development experience with interactive backend systems, custom made system administration tools

Proficiency in any well-known switching, routing, technologies

Experience in firewall configuration and management

IT security qualifications, ethical hacking

Working with IPS/IDS systems

Ability to work in a team, create well organized documentation, follow procedures.

Comfortable with open communication

Available to work out of office hours and remote 
Interest in video games, online gaming.

Open for potential 24/7 support in the future if required

Contact Details:
Eidos Montreal
Tel: .
Contact: The Recruitment Team

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