PLAY, GROW and WIN
To be a part of Virtuos means to be a creator.
At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.
Virtuosi is a team of experts - people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.
At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win - together.
ABOUT THE POSITION
The Senior Credit Specialist is responsible for establishing and overseeing the Group's credit risk management framework, ensuring effective control of customer credit exposure, optimizing cash flow (DSO), and supporting business growth through structured and compliant credit practices. This role partners closely with BD, Legal, and Production teams to balance commercial objectives with financial risk management.
RESPONSIBILITIES
Credit Policy & Governance
- Develop and maintain Group-wide credit management policies, procedures, and approval frameworks
- Define credit risk classification and corresponding mitigation measures
- Ensure compliance with internal controls, audit requirements, and financial policies
- Drive continuous improvement of credit processes and governance standards
Credit Assessment & Approval - Lead credit assessments for new clients, including financial analysis, background checks, and risk scoring
- Advice on new clients credit terms.
Accounts Receivable & Collection Oversight - Monitor aging reports and customer credit exposure across all studios/entities
- Drive collection strategies and escalation mechanisms for overdue accounts
- Lead the billing team to improve billing accuracy and collection efficiency
- Lead initiatives to reduce DSO and improve cash flow predictability
Risk Monitoring & Reporting - Establish dashboards and KPIs (e.g., DSO, overdue %, bad debt rate)
- Provide regular reporting to senior management on credit risks and exposures
- Identify early warning signals and recommend mitigation actions
- Support provisioning and bad debt assessment in line with accounting standards
Cross-functional Business Partnering - Partner with BD/Sales on client billing/collection/disputes/contracts.
- Work closely with Production to align billing milestones with delivery and approval cycles
- Act as a key advisor on balancing commercial growth and financial control
Systems & Process Optimization - Enhance credit management workflows using ERP systems (e.g., D365) and automation tools
- Implement standardized tools/templates for credit evaluation and tracking
- Drive data quality and reporting improvements across systems
QUALIFICATIONS - Bachelor's degree in Finance, Accounting, or related field
- 8-10+ years of experience in strong exposure to credit management / AR / risk control
- Experience in multinational or multi-entity environment (gaming/tech/outsourcing industry is a plus)
- Strong understanding of financial analysis, cash flow management, and internal controls
- Proven experience in cross-functional stakeholder management (BD, Legal, Operations)
- Familiar with ERP systems (e.g., Microsoft Dynamics 365) and reporting tools (Power BI preferred)
- Strong analytical, problem-solving, and decision-making skills
- Excellent communication skills in English.
ABOUT USFounded in 2004, Virtuos is one of the largest independent video game development companies. We are headquartered in Singapore with offices in Asia, Europe, and North America. Specializing in full-cycle game development and art production, we have delivered high-quality content for more than 1,500 console, PC, and mobile games. Our clients include 23 of the top 25 gaming companies worldwide.
About Our TeamThe award-winning Virtuos Shanghai studio was founded in late 2004, the first of six game development studios located internationally and the former headquarters of the group before its relocation to Singapore in 2018.
Staffed by a multicultural group of talents, the studio specializes in providing full-stack game development and co-development services, including technical support for art and engineering. Virtuos Shanghai is also the base of operations for multiple Art teams working on the world's top triple-A projects.
WHAT WE OFFER• Work alongside industry veterans
• A total of 14 different nationalities working together
• Live and work in an exciting, cosmopolitan city
• Contribute to the world's biggest AAA games
• Customized training programs and regular workshops
• Group fitness, wellness activities
• Reasonable and flexible working hours
• Gaming corners with consoles and canteens on every floor
• Comprehensive medical healthcare provided for all staff
• Relocation support provided
• Career and international mobility opportunities with Virtuos Internal Mobility Program
People matter. Diverse opinions and experiences matter. At Virtuos, our talented teams are the cornerstone of our success, and we recognize that fostering and advocating for inclusivity is at the center of what we do best - we make games better, together. Virtuos is proud to be an equal opportunity employer that embraces diversity of thought, expression, culture, and backgrounds.
