Indianapolis, United States
United States
Operations
ASAP
12/05/2026
Junior-Associate
Permanent | Full Time
No
Description
Work Location: Indianapolis, IN (onsite)
Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST
Overtime: Occasional
Pay Rate: $22.00+ per hour
The Clinical Trial Support Assistant provides essential operational support to teams responsible for managing
investigation materials and clinical supply workflows. This role ensures that study-related information, documents, and material status updates are accurately maintained and processed in a timely manner
Key Responsibilities:
Study Supply Data Management & Workflow Processing
• Input and update study supply information into approved databases with careful attention to accuracy and record integrity.
• Review incoming material-related documents for completeness before organizing, storing, or forwarding them.
• Track incoming communications through shared inboxes and ensure requests or inquiries are directed to the appropriate
workflow or team member.
• Maintain electronic documents by uploading required files to designated systems and keeping audit-ready organization.
• Follow up on pending supply actions or missing documentation to help keep study timelines on track.
Operational Coordination & Administrative Assistance
• Support the setup and maintenance of supply routing configurations and related operational tools under team guidance.
• Prepare and update supporting materials such as label references, distribution sheets, and other study-specific documentation.
• Assist with the consolidation of documents and completion of designated tasks during clinical study closeout.
• Perform basic updates or status changes within study supply systems to ensure accurate operational data.
• Help maintain calendars or process schedules associated with depots, hubs, or assigned operational partners.
System Support & Resolution Coordination
• Review routine system alerts or incomplete process queues to identify items that require team attention.
• Document observations and gather relevant details to support troubleshooting by senior team members.
• Log system issues and track progress to ensure items are properly resolved and documented for quality oversight.
Reporting & Operations Insight Support
• Generate scheduled lists, extracts, and basic reports that assist in monitoring study supply activity and performance.
• Prepare organized data files or summaries used for operational planning and leadership updates.
• Confirm data accuracy and completeness before submitting information for analysis or decision-making.
Material Lifecycle Monitoring & Documentation Maintenance
• Track lifecycle indicators such as upcoming retest reviews or documentation updates for investigation materials.
• Assist with preparing materials needed for lifecycle extensions or status changes.
• Maintain logs of extension-related actions, label adjustments, and required documentation updates.
• Update system records promptly to ensure accurate reflection of product status across supply teams.
Team Collaboration, Training, & Professional Growth
• Work closely with team members to support shared operational goals and maintain consistent daily workflow coverage.
• Participate in training to develop familiarity with clinical supply systems, documentation requirements, and operational
processes.
• Take on additional tasks or project support responsibilities as knowledge and skill levels expand.
Requirements
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