Limassol, Cyprus
Cyprus
Gambling
ASAP
07/02/2025
Mid-Senior Level
Contract | Full Time
Yes
Job Title: VIP Account Manager
Location: Remote
Job Type: Full-time
About Us:
At Gaming Point, our mission is to create the most fun and enjoyable experiences for our players. We are passionate about delivering a world-class gaming experience through the hottest online casino and sports brands from around the globe. Our brands offer a wide variety of games, inclusive promotions, and 24/7 customer support—all within a safe and secure environment powered by high-tech software.
With over a decade of expertise in the online casino sector, Gaming Point has earned a reputation for excellence, innovation, and trust. Whether it’s through our dynamic platforms or player-first approach, we’re committed to delivering entertainment and excitement to our valued players every step of the way.
Job Description:
We are seeking an experienced and dynamic VIP Account Manager to nurture and grow our relationships with high-net-worth clients. The ideal candidate will provide top-tier service, ensure client satisfaction, and drive loyalty and business growth.
Key Responsibilities:
Act as the primary point of contact for VIP clients, providing personalized and high-quality service.
Develop, nurture, and maintain long-term relationships with VIP customers.
Monitor and analyze client activity to anticipate needs and deliver tailored solutions.
Handle client issues with professionalism and efficiency, ensuring swift resolution.
Create and implement strategic plans to increase VIP client retention and engagement.
Coordinate exclusive VIP events and experiences to strengthen client relationships.
Qualifications:
Bachelor’s degree in Business, Marketing, or a related field (preferred).
3+ years of experience in account management, customer relationship management, or a related role, ideally working with high-net-worth individuals.
Exceptional communication and interpersonal skills.
Strong problem-solving skills with a client-centric mindset.
Proven track record of building and maintaining client relationships.
Ability to maintain discretion and confidentiality.
Why Join Us?
Competitive salary and performance bonuses
Opportunities for professional growth and development
Exclusive perks and benefits
How to Apply:
If you are passionate about delivering exceptional client experiences and thrive in a fast-paced, high-touch environment, we’d love to hear from you!
Keep Calm and waka waka...
