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Key Account Manager

2257

Competitive

United States

United States

Operations

ASAP

02/09/2026

Mid-Senior Level

Permanent | Full Time

Yes

PLAY, GROW and WIN

To be a part of Virtuos means to be a creator.

At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.

Virtuosi is a team of experts - people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win - together.

ABOUT THE POSITION

The Purpose of the Key Account Manager role is to oversee strategic accounts, bridging partners and development teams. You'll manage project lifecycles, collaborate internally to deliver milestones, and align with key clients' goals to ensure long-term satisfaction and strong relationships.

RESPONSIBILITIES

Key Account Management:

  • Act as both a partner advocate within Virtuos and a Virtuos advocate within our key partners
  • Maintain industry knowledge on your key partner's past, current, and future titles and proactively suggest options for expanding efficiency, content, or reach.
  • Facilitate regular, timely, and thorough communication with partners to maintain strong business relationships and identify projected production needs. This includes:
  • Engaging with partners and liaising with internal Virtuos teams in order to facilitate production needs
  • Assisting Virtuos teams in managing project development and planning
  • Collaborating with Producers and Art Directors on a regular basis to meet partner/studio requests
  • Set and manage partner's expectations
  • Communicating project plans with partners and providing feedback to Virtuos teams
  • Facilitating calls/meetings between partners and Virtuos teams in China / Vietnam / Ireland / France and managing/monitoring progress of contracts, agreements, invoices
  • Manage partner feedback during and post project as a part of the Virtuos internal improvement processes
  • Maintain and grow deep, trusted, and long-standing relationships with key partners in an effort to help them attain their goals while in turn attaining Virtuos's goals.

    Travel for both partner visits and occasional trips to Virtuos's world-wide studios

    Business Development:
  • Assist Key Account Director in Business Development initiatives and strategies in North America; including identifying new opportunities within your Key Account's, gathering data, and preparing reports
  • Salesforce management and account tracking
  • Represent Virtuos at key industry events
  • Facilitate onboarding of partner projects and due diligence process

    The role may expand to include people management, offering the opportunity to coach and develop others


QUALIFICATIONS

  • Bachelor's degree or equivalent experience
  • 3 - 4 years' similar industry-related business development experience
  • Ability to work with direct and external partners
  • Strong communication and interpersonal skills
  • Proven knowledge and execution of successful development strategies
  • Focused and goal-oriented
  • Strong communication and interpersonal skills
  • English (both written and spoken) proficiency
  • Fluency bilingual (French and other languages an asset)
  • Willing to travel for work
  • Passion for making and playing games


This position offers a combination of base salary and performance-based variable compensation, with total on-target earnings expected to range between $170,000 - $200,000.

Virtuos maintains a location-based compensation structure; therefore, the salary range may vary for candidates residing in different geographic markets.

Virtuos takes into consideration candidate's education, experience, training, and seniority levels along with external market condition. The range posted is only one component of Virtuos compensation, we also offer:

  • Competitive medical, dental, and vision coverage
  • 401(k) with company match and immediate vesting
  • Generous paid vacation and sick leave
  • Paid parental leave from day one
  • Flexible work arrangements
  • Ongoing learning and development opportunities
  • Employee Assistance Program (EAP)
  • Opportunity to collaborate with world-class talent behind some of the industry's most recognized games
  • Chance to contribute to projects with leading publishers such as 2K, Sony, Square Enix, Activision, Microsoft and etc.
  • A people-first, collaborative culture


Kindly note the compensation range is provided in pursuant to California Salary Transparency in Job Advertisement Law.

ABOUT US

About us

Fonde en 2004, Virtuos est l'un des plus grands developpeurs independants au monde. Notre siège social est situe à Singapour et nos studios sont repartis en Asie, en Europe et en Amerique du Nord. Specialises dans le developpement de jeux complets et la production artistique, nous avons delivre du contenu de qualite pour plus de 1 500 jeux sur console, PC et mobile. Parmi nos partenaires, nous comptons 23 des 25 plus grandes societes de jeux video au monde.

Founded in 2004, Virtuos is one of the largest independent video game development companies. We are headquartered in Singapore with offices in Asia, Europe, and North America. Specializing in full-cycle game development and art production, we have delivered high-quality content for more than 1,500 console, PC, and mobile games. Our clients include 23 of the top 25 gaming companies worldwide.

About our team

Établi en 2020, notre studio de Vancouver se specialise dans le concept art, creant des designs de haute qualite pour une grande variete de de jeux video majeurs. Depuis son inauguration, l'equipe de Vancouver a plus que double de taille au cours de la dernière annee.

Established in 2020, our Vancouver studio specializes in concept art, creating top-quality designs for a wide variety of major video games titles. Since in inauguration, the Vancouver team has more than doubled in size in the past year.

Virtuos Vancouver abrite une equipe dynamique d'artistes talentueux et passionnes, de differents heritages culturels et ethniques. Le studio est fier de sa diversite et de son environnement de travail inclusif. Nos artistes sont passionnes par leur metier, et ont l'opportunite de travailler regulièrement sur des jeux de renom.

Virtuos Vancouver is home to a vibrant team of talented and passionate artists from different cultural heritages and ethnicities. The studio is proud of its diversity and inclusive work environment. Our concept artists are highly focused and passionate about their craft, and are given the opportunity to regularly work on renowned game titles

WHAT WE OFFER

• Remuneration et avantages competitifs (soins medicaux, soins dentaires, optique et REER avec un investissement exonere d'impôt).

• Conges annuels payes et conges de maladie dès le premier jour.

• Conges parental paye disponible dès le premier jour.

• Opportunites de developpement.

• Programme d'aide aux employes.

• Culture d'entreprise centree sur l'humain.

• Des talents de classe mondiale avec une experience sur certains des plus grands jeux de l'industrie.

• Developpement de jeux video avec certains des editeurs les plus connus (2K, Sony, Square Enix, Activision, Microsoft, etc.)

• Opportunites de carrière et de mobilite internationale grâce au programme de mobilite interne de Virtuos

• Competitive compensation and benefits (Medical, Dental, Vison & RRSP match with tax free investment)

• Paid annual vacation and sick leave

• Paid Parental leave available from day 1

• Research and Development Opportunities

• EAP (Employee Assistance Program)

• World-class talent with experience on some of the industry's biggest games

• Developing video games with some of the most well-known publishers (2K, Sony, Square Enix, Activision, Microsoft, etc)

• People focused culture

• Career and international mobility opportunities with Virtuos Internal Mobility Program

Les gens comptent. Diverses opinions et experiences comptent. Chez Virtuos, nos equipes talentueuses sont la pierre angulaire de notre succès, la promotion et la defense de la diversite et de l'inclusion sont au centre de ce que nous faisons de mieux : nous ameliorons les jeux, ensemble. Virtuos est fier d'être un employeur garantissant l'egalite des chances qui embrasse la diversite de pensee, d'expressions, de culture et d'origines.

People matter. Diverse opinions and experiences matter. At Virtuos, our talented teams are the cornerstone of our success, and we recognize that fostering and advocating for inclusivity is at the center of what we do best - we make games better, together. Virtuos is proud to be an equal opportunity employer that embraces diversity of thought, expression, culture, and backgrounds.



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