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Technical Manager - Hosting and Operations


Bethesda Softworks



United States

Programming and Development




Mid-Senior Level

Permanent | Full Time


Technical Manager - Hosting and Operations
Bethesda Softworks - Austin @ Austin, TX, US
Network Operations

The team is seeking a technical manager with strong technical skills for our hosting and operations team. You will provide technical guidance and evaluate technical solutions as well as manage and support your team. You will work with internal teams to provide best practice implementation guidance, assist with the development of online systems, and advise on capacity management and resource utilization.

You will need experience with cloud hosted solutions, and systems that operate at scale 24/7. is the online digital publishing platform for Bethesda Softworks and its associated game studios. We provide a wide variety of features that support our game studios, publishing teams, and players. We work with public cloud providers as well as maintaining a few collocated and on-prem datacenters. The team consists of a cross functional group including network engineers, systems engineers, and software developers. Our focus is on providing well engineered and customer centric solutions.

  • 7+ years of Engineering experience
  • 2+ years of management experience leading and growing an engineering team
  • Deep understanding of development process
  • Knowledge of both public cloud and collocated data center operations
  • Experience with software development
  • A strong understanding of at least one programming language (bash, python, golang, etc.)
  • Pragmatic approach to providing technical solutions that are customer centric and solve business needs
  • Experience working with teams that blend in-house and contracted engineers
  • Excellent written and verbal skills
  • Manage and provide technical leadership to a public and private cloud hosting team
  • Help to establish best practice for operating in public and private cloud hosted environments
  • Collaborate with internal teams and infrastructure providers for capacity management, utilization auditing, and asset management
  • Automate processes to improve reliability and enable engineers to focus on high value tasks
  • Ensure technical solutions align with the overall engineering direction and strategy
  • Provide professional growth opportunities and guidance to engineers on the team
  • Participate in strategic planning to establish a long-term technical roadmap
  • Help establish a culture of ownership, customer empathy, and continuous improvement
Preferred Skills
  • Experience with online game hosting
  • Experience with software development process
  • Experience with microservices and micro-frontends
  • Experience operating online systems at high scale
  • Experience with cloud migration and multi-cloud environments

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