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Senior User Experience Researcher


Creative Assembly


Horsham, United Kingdom

United Kingdom

Business Operations and Analytics




Mid-Senior Level

Permanent | Full Time


This is an exciting opportunity for a Senior User Experience Researcher to join our team at Creative Assembly. Your primary purpose will be to help our development teams create world class games by providing reliable and actionable feedback on game functionality and usability via user research tests on consumers.

Key Responsibilities

As a key member of the studio, you will plan and design a range of user research tests to support the design, development, and improvement of SEGA products, working closely with development teams.

As a senior user researcher, you will help to define the long-term UXR roadmap for the studio, mentor and guide more junior user researchers to standardise and improve research practices.

You will carry out a variety of user research tests, from design to moderating to write-up to presenting findings to the development team, and advocate for user- centred design.

Finally, you will work with development teams to improve UX design, including suggesting best practices and UI mock-ups.

Knowledge, Skill, and Experience


  • You will have 3+ years of experience in User Research.
  • A passionate interest in video games, as well as a good understanding of video games, genres, and key video game concepts.
  • A degree in HCI or a related subject area such as Cognitive Psychology.
  • Ability to translate research findings into actionable next steps.
  • Strong verbal and written communication skills.
  • Ability to manage time effectively, meet deadlines, and juggle priorities under pressure.Desirable
  • UX Design knowledge and best practices
  • User Research experience in the videogame industry.

  • Desirable

  • UX Design knowledge and best practices
  • User Research experience in the videogame industry.

  • We are Creative Assembly

    We gather the greatest talent out there, coming together to craft authentic and detailed experiences of the highest quality.

    We focus on our strengths and embrace our uniqueness, collaborating across teams and giving everyone the trust and respect to be masters of their craft.

    Our values form the foundation of our culture and ethos:

  • Quality - Everything we do is about quality, from individual actions to final products, we take pride in the detail and authenticity of all our creations.

  • Focus - We focus on our strengths as a studio. Our teams might work across different projects, but our goals and vision should be clear for everyone.

  • Teamwork - We are a collective who thrive working across teams, empowering each other to succeed.

  • Respect - Respect at CA is given as a default, we respect each other as diverse and unique individuals, who come together to create games our fans will love.

  • Trust - Alongside respect, we trust each other, our teams and our leaders as experts of their craft. Everyone is given creative autonomy and freedom to make a real contribution to our projects andour legacy.

  • Our studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.

    Keep Calm and waka waka...