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Junior Retail Operations Executive


Dovetail Games


Chatham, United Kingdom

United Kingdom

Business Operations and Analytics




Entry Level

Permanent | Full Time



At Dovetail Games we are passionate about empowering our people to build beautiful worlds, craft breath-taking games and do the best work of their career to deliver our vision: “By Enthusiasts, For Enthusiasts”.

We have recently moved into a brand new river-front studio in the heart of the Historic Dockyard in Kent, UK. We are growing fast, developing our games using cutting-edge technology and delivering these on multiple platforms: PC, PlayStation 4 and Xbox One.

We are looking for a Junior Retail Operations Executive, reporting into the Head of Retail, who will manage all product releases with the objective to achieve and exceed revenue targets and hit all release date goals. Our games and add on content are sold worldwide with Partners such as Steam, Xbox and Playstation plus many more.


  • Working with the Retail team to launch products and manage products lifecycle across all platforms (PC, Xbox One, PS4)
  • Supporting the Retail team in all retail areas and responsible for general sales and admin duties
  • Supporting the Retail team to design, set-up and execute sales campaigns across all sites and all platforms
  • Updating product catalogues and ensuring accurate pricing and information across e-channels on a weekly basis
  • Improve the effectiveness of current processes in order to ease the reporting, tracking, analysing systems
  • Evaluating and increasing revenue across all 1 st and 3rd party retailers by adding games / DLC to their digital stores, recommending improvements to merchandising and/or sales strategy and ensuring brand quality across all platforms
  • Working with other members of the team to work towards and deliver sales objectives and revenue targets

  • Person Specifications

  • Sales operational experience
  • Ability to work deadlines
  • Organisational skills
  • Problem Solver
  • Team Player
  • Project Management Skills
  • Strong attention to detail
  • Strong communication skills
  • Experience in e-commerce is desirable
  • Experience working in the gaming community is desirable

  • About Dovetail Games

    We are committed to promoting equal opportunities and diversity, and all applicants will be considered on their merit, qualifications, competence and talent regardless of any protected characteristics.

  • You will have a direct and significant impact on the future of our games
  • You'll experience an environment where you will be challenged but supported
  • We have an industry leading work-life balance
  • We are developing games across multiple platforms using cutting edge technology
  • Competitive salary and benefits
  • Pension scheme
  • Eye-care vouchers
  • Free parking
  • Free fruit, tea & coffee and a stocked pantry
  • Access to funded fitness events and health checks.
  • Regular social and sporting activities, including charity fundraising.

  • Keep Calm and waka waka...